M.J. NirdlingerMay 7, 20211 min readSchool Writing vs. Real Life WritingMy kids end up listening to me extoling the value of clear writing on a regular basis and the conversation frequently takes a turn into...
M.J. NirdlingerDec 2, 20202 min readThe first step in plain language isn't what you think...What's the first think you do when you have to prepare a new document? A lot of people tell me their first step is to open a new computer...
M.J. NirdlingerOct 13, 20202 min readThe User isn't BrokenI first heard this phrase when our local library was doing some UX work to redesign their services, and it really hit home. I have...
M.J. NirdlingerOct 13, 20203 min readPutting People at the Center of Local GovernmentPlain Language isn't just about words. It's about people and putting them at the center of what we do. It's easy to get used to being on...
M.J. NirdlingerSep 15, 20203 min readPlain Language and COVID-19Local governments across the country (and around the world) are facing an unprecedented challenge: communicating clearly about a pandemic...
